技术服务 Technical Service
我公司的服务原则是：质量第一, 服务至上. 买产品就是买服务。良好的售后服务是公司不断发展的保证，也是客户信赖的基础。
"Quality first,service supreme.Good product - good service" - is our company's service principle. Our company's continuous development is built upon providing quality after-sales service; this has earned us our customer's trust.
The Company pledges to provide the Client quality after-sales service as described below:
(1) After the equipment
is handed over to the Client, we will send technical personnel
for monthly on-site visits to check the system operation. If there
is any problem in the system, we will provide timely technical
(2) Within warranty period, if the system has trouble (except for damage caused by incorrect installation, use, unauthorized modifications or repair and other external forces), we are responsible to repair it free-of-charge.
(3) After the warranty period, in accordance with our "Quality first,service supreme" principle, we offer long term technical expertise support to customer. Material and labor costs will be charged at cost price.
(4) Within warranty period and after warranty period, when the customer informs us of any system malfunction (except for damage caused by incorrect installation, use, unauthorized modifications or repair and other external forces), we promise that our technical person will be on-site to check the system within 4 hours.
If you want to get any more details,
you can call our company technical support hotline: 021-65219192.
Shanghai TianOu Environment Protection & Technical Engineering CO. Ltd.